5. How to enter
For each category they are 5 to 7 questions that you need to answer. Each question has a word count limit of 150 to 250 words more or less. The questions are not the same and are slightly different for each category. Nevertheless, in general, you should be prepared to answer the following seven types of questions.
1. What is the background of the project? Why was this project chosen? And what are the objectives or outcomes that you want to achieve as a result of starting this project? Was the project started as a result of frequent customer complaints? Or was it initiated by one of the staff members?
2. Who does the project benefit and how does it benefit? Does it benefit the employees, or the community, or the physicians, or the customer -or all of the above? Is it a major benefit? Is it a major change in the service you are delivering? It does not really matter that the project must benefit all patients. For example a good project could be one that benefits just those who go to physical therapy. Another good project would benefit all visitors because it simplifies the way they visit your hospital.
3. Did you measure? In order to be a winner or runner-up, you need to offer some kind of measurement to demonstrate what was it like before the project started and what were the measurable results that were achieved. In this sense, your project should take before and after measurements.
4. What were the quality tools that the team used? Did you see Fishbone diagram? Did use a flowchart or FMEA?
5. There is usually a question about the project team? The judges want to see if the team that was assembled can address the problem at hand. Usually in a hospital, there is a large interdependence of different services and departments. Were all those who really matter included in the project team? Who was the team leader? How did the team function?
6. Are the results sustainable? How can you demonstrate that they are? Do you have testimonials from those you serve on the improvement this project achieved? Was it mentioned in your annual report? Are there any newspaper reports? Did you win any awards?
7. Final word? And finally, a very important question is to be answered in all categories. This is an open-ended question that allows you to state whatever you would like to that you feel will convince the judges that you should win. You can cite statistics, give your own rationale or provide competitive data. Meaning YOU convince the judge's
You are allowed to submit attachments to explain or support your answers, and you should. How and how many attachments are all explained online. Make sure your attachments are relevant and clear.
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